glpi

Project Overview

GLPI (Gestionnaire Libre de Parc Informatique) is a free and open-source IT asset management software that provides ITIL Service Desk features, license tracking, and software auditing. It helps organizations manage IT assets and configurations, handle service requests and incidents, manage changes and knowledge, and supports contract management, financial management, data center management, and project management.

Key Features

• Service Asset and Configuration Management (SACM): Manage IT assets with native dynamic inventory
• Request Fulfillment: Manage service requests, incidents, and problems
• Incident and Problem Management: ITIL-aligned incident and problem management
• Change Management: Plan, review, and implement changes
• Knowledge Management: Knowledge base and FAQ support
• Contract Management: Manage contracts, contacts, and documents
• Financial & Asset Management: Purchase orders, warranty, and depreciation
• Data Center Infrastructure Management (DCIM)
• Software and License Management
• Service Catalog (with SLM)
• Project Management and Intervention Planning

Target Audience

• IT administrators and system administrators
• Teams who need ITIL service desk solutions
• Organizations requiring asset management, license tracking, and software auditing

Quick Start

1. Requires a web server (Apache, Nginx, etc.), MariaDB/MySQL, and PHP 8.2+
2. Download GLPI from glpi-project.org
3. Follow the installation guide
4. Try the demo: glpi-network.cloud

Core Advantages

• Open-source, free, and comprehensive
• Covers IT asset management, service desk, contracts, finance, DCIM, and more
• Plugin extensibility
• Active community and plugin ecosystem

System Requirements

• Web Server: Apache, Nginx, IIS, etc.
• Database: MariaDB >= 10.6 or MySQL >= 8.0
• PHP: PHP >= 8.2

Notes

• Licensed under the GNU General Public License Version 3